top of page

Shipping & Returns

Shipping Policy

All our products are handmade specially for you, and most of our products are dispatched within 5-7 working days of placing the order.

Return & Exchange Policy

We strive to provide our customers with the best product and service, and we get really disheartened when you are not happy with the order.

However, You can request an exchange or return within 7 days, to start this process kindly email us at with your order number and pictures of the issue.

The cost of the courier (including the original packaging) sent to us will be borne by you. The cost of shipping the new piece to you will be borne by us. We do not offer refunds or exchanges for reasons other than manufacturing defects. Return items must include all the original packaging with the tags. Used items will not be returned unless defective. Sale items are non-refundable. International customers requesting jewellery exchanges will be responsible for all shipping charges to return and reship the given item.

bottom of page